Purchase Guidelines

Learn how to make purchases effectively while adhering to our company rules and policies.

FAQ Section

Explore frequently asked questions to get quick answers about our services and shipping processes.

How we Ship

Explore frequently asked questions to get quick answers about our services and shipping processes.

Frequently asked questions

Do you provide tracking information for orders placed?

”Yes, we provide tracking information within 24 hours after you've completed payment for your order. You do not receive a tracking number immediately because your package needs to be posted before we can obtain the tracking number for you.”

I'm not sure how I'm expected to complete payment

”Send bitcoin to our wallet address - bc1qqr65fc95gzcp8xhfpfe2tuqq64a9fqmlx39l3u

When completing your order take note of the steps displayed on the payment page.”

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What do I do if my order doesn't arrive?

”Contact us on Telegram using our handle https://t.me/fraiserfarms or by email using support@fraiserfarms.comm

Reach out to us with any complaints and we will sort it out for you. We take our customers as priority and we will always have a support agent to respond to you within a maximum of one hour”. If your order is lost, another equivalent package will be sent out as soon as our team completes all verifications.

How long will it be till I receive my package?

Depending on the shipping option you choose, you may receive your package within 24h to 5 business days after you completed payment.

I ordered below minimum order quantity and already completed payment. What do I do now?

You may complete your order automatically by placing another order that completes the total of what you ordered to at least the minimum order quantity. Reach out to us on telegram or by email for more steps on manually completing your order.

Where can you ship to?

We're primarily USA based and can ship to all US states and Canada. We've got partners based in NL to cater for our European clients and Brisbane to cater for Australian clients. So we ship to USA, Canada, Europe and Australia, South America and the Middle East.

Shipping Options Available

Your privacy is our top priority. We employ strict measures to ensure the confidentiality and security of your personal information and orders. All packages are discreetly packaged and shipped to protect your privacy.

Regular Shipping Option

Opt for regular shipping if you prefer a discreet and inconspicuous shipping option, especially for sensitive or monitored medications and substances. This shipping method guarantees that minimal attention is drawn to the package during transit. We suggest using regular shipping when confidentiality is of utmost importance. Your package will usually arrive within 5-7 business days, and we entrust reliable carriers like USPS, FedEx, UPS, or specified logistics services to handle First Class shipping..

FROM

$25

Express Shipping / Overnight

We provide an expedited shipping option - Express Shipping for customers who require their regular prescription pills or medication to be delivered quickly. It's important to note that this shipping method may draw more attention to the package during transit. If you prioritize speed, we suggest selecting Express Shipping, which guarantees delivery within 1-2 business days. We rely on reputable carriers like USPS, FedEx, UPS, or specified logistics services for both Regular and Express Shipping. Recommended for simple prescription pills and medication.

FROM

$35

We provide a Personalized Courier Delivery service that is both dependable and customized to your needs. Our Custom Drop-Offs service involves a dedicated courier delivering your package directly to your desired location, ensuring a tailored delivery experience. This service is only available in certain areas and is intended for urgent or same-day delivery needs. Please be aware that this option comes with extra charges that may differ depending on your location. If you need prompt delivery and a personalized touch, Custom Drop-Offs are the perfect solution..

FROM

$60

Personalized Courier Delivery / Custom Dropoffs